Frequently Asked Questions (FAQ)

1. What types of gift boxes do you offer?

We offer a wide range of gift boxes, including:

• Luxury gift boxes
• Personalized gift boxes
• Decorative gift boxes
• Customized boxes for special occasions such as weddings, birthdays, or corporate events

2. Can I customize the gift boxes?

Yes, we specialize in customized gift boxes. You can personalize the size, design, color, logo, and other features to match your needs. Contact us to discuss your specific requirements.

3. What is the minimum order quantity (MOQ)?

The minimum order quantity depends on the type and customization of the box.while for customized boxes, it may vary. Please contact us for more details.

4. Do you offer bulk discounts?

Yes, we provide discounts for bulk orders. The discount percentage varies based on the order size and customization. Please reach out to us for a detailed quote.

5. How long does it take to manufacture gift boxes?

The production time depends on the type and quantity of the order:

• Standard gift boxes: 2-3 Days
• Customized gift boxes: 5-7 Days
  We’ll provide an estimated delivery date when you place your order.

6. Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Contact us for a shipping quote.

7. Can I see a sample before placing a bulk order?

Yes, we can provide samples of our gift boxes. Sample charges may apply and will be deducted from your final order if you proceed with a bulk purchase.

8. What materials are used for your gift boxes?

Our gift boxes are made from high-quality materials such as:

• Cardboard
• Paperboard
• Kraft paper
• Velvet
• Other eco-friendly materials

9. What is your return policy for gift boxes?

We accept returns for non-customized gift boxes if they are unused and in their original packaging. Customized gift boxes are non-returnable unless they arrive damaged or defective. Please refer to our [Return and Refund Policy](link to policy) for more details.

10. How do I place an order?

You can place an order by:

• Contacting us via email: fizaboxmumbai@gmail.com
• Calling us: +91 9955809182
• Visiting our website: fizabox.in

11. What payment methods do you accept?

We accept the following payment methods:

• Bank transfer
• Credit/debit cards
• Digital wallets
  Contact us if you need assistance with payment.

12. Can I reorder the same gift boxes later?

Yes, we keep records of customized designs to ensure you can reorder the same gift boxes in the future.

13. Do you offer eco-friendly or sustainable options?

Yes, we provide eco-friendly materials for gift boxes upon request. Let us know if you’d like a sustainable option for your order.

14. How do I track my order?

Once your order is shipped, we’ll provide you with a tracking number and instructions to monitor your delivery status.